New System aligns with neighboring counties and utilizes text, email and voicemail alerts
information released
Beginning April 1, Chelan and Douglas counties will switch to a new emergency alert system called Everbridge.
The Everbridge Emergency Alert System sends emergency alerts via text, email or voicemail in both English and Spanish. The system is used for emergency alerts, such as evacuations, as well as potential safety hazards, such as boil water orders.
With the switch to Everbridge, each county will be utilizing the same emergency alert system used by its neighbors, including Grant, Okanogan and Kittitas counties, said Sgt. Jason Reinfeld of Chelan County Emergency Management.
“By utilizing Everbridge, we will create emergency alert uniformity in the region, which will boost reliability in those circumstances when we need it the most,” Reinfeld said.
“This new system will help us send alerts more efficiently,” said Sgt. Tim Scott of Douglas County Emergency Management. “It equips us with the tools to effectively communicate important information with the public during emergencies and other critical situations.”
Both counties formerly used AlertSense for emergency messaging. For users registered with AlertSense, their information will automatically transfer to Everbridge on April 1.
Everbridge will be managed by the individual Emergency Management offices. Citizens who aren’t already registered to receive emergency alerts are encouraged to sign up online for Chelan County or Douglas County alerts. Or you can download the Everbridge mobile app.
“During wildfire season, we recommend everyone turn on their location on their cell phones,” Reinfeld added. “If we need to send an emergency notice quickly, regardless of whether you are signed up for Everbridge, we can’t reach you if your location is off.”
