Facilities will adhere to stringent health and safety measures
Information released by Colville12 Tribes Casinos
The Colville Business Council and the Colville Tribal Federal Corporation (CTFC) Board of Directors approved a re-opening date for all three 12 Tribes Colville Casinos properties of Tuesday, May 5, 2020.
“We will continue to keep our top priority the health, safety, and well-being of our team members, valued guests, and communities,” said CTFC Chief Executive Officer, Kary Nichols. “Throughout this pandemic, we have relied on facts to help guide our decisions.”
Each 12 Tribes Colville Casinos property: 12 Tribes Resort Casino in Omak, 12 Tribes Mill Bay Casino in Manson, and 12 Tribes Coulee Dam Casino in Coulee Dam, will start with a soft opening, with the following measures in place to ensure the health and safety of team members and guests;
• Daily hours of operation at all three properties will be 8AM-2AM
• All three properties will be deep cleaned nightly and throughout the day
• All players are voluntarily visiting the property at their own risk and will be required to sign a waiver along with signing up for a Player’s Advantage Club Card (if they do not already have one)
• Masks, gloves, and sanitizer will be supplied but patrons are encouraged to bring their own masks as there will be a limited supply available
• Temperatures will be taken prior to entering each property. Any person displaying a cough, shortness of breath, or other known symptoms of COVID-19 or a temperature above 100.0 degrees Fahrenheit will be asked to visit another time
• Patrons and staff will be given placards to promote social distancing at gaming machines
• Plexiglas has been installed in key locations across each property for patrons and employee safety
• Food and beverage venues will follow strict social distancing guidelines
• The hotel at 12 Tribes Resort Casino will open, while valet, the pool, hot tub, workout room, and Renew Spa will remain closed until further notice
• Table games at 12 Tribes Resort Casino and Mill Bay Casino, Camas Restaurant at 12 Tribes Resort Casino, and Crosswinds Restaurant will remain closed during the initial re-opening
• All entertainment events have been postponed, all 2020 Deep Water concerts have been canceled
• Team members will have extensive training on company policies and proper health protocols upon returning to work and will be required to wear mask until further notice.
“Our casinos are an essential tribal operation that helps support important government essential services,” said Colville Tribal Federal Corporation Chief Executive Officer, Kary Nichols. “This has been an impactful, but necessary closure that has affected our tribe, patrons, and team members, and we look forward to safely welcoming everyone back.”
12 Tribes Colville Casinos closed on March 17, 2020, six days before Washington State announced the, “Stay Home, Stay Healthy” Order.
More information regarding re-opening plans will be made available on 12 Tribes Colville Casino’s website at www.colvillecasinos.com/covid-19-prevention.